At Giftrona, we are committed to delivering gifts, celebration products, and special occasion essentials safely, efficiently, and on time. This Shipping Policy explains how we process, ship, and deliver customer orders.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully verified.
Orders placed during weekends, holidays, or high-demand seasonal periods may require additional processing time. Once your order has been shipped, you will receive a shipping confirmation email with tracking information whenever available.
Free U.S. Shipping
We proudly offer:
Free Standard Shipping on all U.S. orders over $59.99
Orders below the free shipping threshold will have shipping charges calculated and displayed during checkout.
U.S. Delivery Time
Most domestic orders are delivered within:
3–7 business days
Delivery times may vary depending on destination, carrier operations, weather conditions, and seasonal demand.
International Shipping
Giftrona offers shipping to customers worldwide.
We work with trusted logistics partners to ensure reliable delivery to many international destinations.
International Delivery Time
Most international orders arrive within:
7–15 business days
Delivery times may vary based on customs clearance procedures, destination country regulations, and local carrier performance.
Taxes and Shipping Costs
To provide a transparent and convenient shopping experience:
Applicable taxes and shipping fees are included in the final checkout price whenever applicable.
Customers can review the complete order total before payment, helping eliminate unexpected charges after purchase.
Order Tracking
Tracking information will be provided via email once an order has been dispatched.
Please allow carrier systems time to update tracking details after shipment processing.
Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
Incorrect or incomplete addresses may result in delays, additional shipping charges, delivery failures, or returned packages.
Lost, Damaged, or Delayed Shipments
If your package is lost, damaged, or significantly delayed during transit, please contact our customer support team.
We will work closely with the carrier and make every reasonable effort to help resolve the issue as quickly as possible.
Contact Us
For shipping-related questions or concerns, please contact:
Email: [email protected]
Thank you for shopping with Giftrona. We appreciate the opportunity to be part of your celebrations and special occasions.